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Our Policies

Some Paperwork

We want to be transparent about the way we conduct journalism on the ground and online. So here are our Code of Ethics, Code of Conduct, Complaint Procedure and Retraction Policy. We’d love your feedback on our policies.

If the behaviour of our reporters is not in line with our policies, please let us know as soon as possible.

Honesty, courage, fairness, independence, validity and accuracy are some of the standards we uphold as shared in our Code of Ethics.

We can’t express how much we respect the people that share their difficult moments with us. We want to make it as minimally invasive as possible and conduct ourselves accordingly.

If our journalists don’t behave professionally or you think an article is not ethical, please contact us as soon as possible.

Let’s hope we never have to retract an article, but it’s better to be prepared and share our procedure upfront. So here is our Retraction Policy.

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